---
title: "Download and upload a design | Customer's Canvas Hub"
canonical: "https://customerscanvas.com/docs/hub/admin-guide/manage-assets/design/download-and-upload/"
---

# Download and upload a design

> After you have created or imported a design into Customer's Canvas BackOffice, you can download and upload it back. The design will be downloaded in the Customer's Canvas format and will have the `.st` extension. Although only Customer's Canvas works with such files, there are several scenarios when this feature would be useful:

- You want to create a file in the Template Editor and then use it in the Design Editor instance not connected to the cloud platform.
- You want to transfer your design to another tenant.
- You need to download and send the design to the Customer's Canvas support team for troubleshooting.

## Downloading designs

You can download designs as follows:
1. Go to the **Designs** section.
2. Navigate to the folder with the desired file and select it.
3. Download the file: click the **Download** button on the toolbar or click the **Download** command in the context menu.

![Downloading designs.](./images/download-designs.gif)

## Uploading designs

You can not only download `.st` files but also upload them back to BackOffice. This process is similar to how you import IDML or PSD files. 

You can upload designs as follows:
1. Go to the **Designs** section.
2. Navigate to the destination folder. 
3. Upload the file: drag-and-drop it to the folder from your computer or click **New** -> **Import**.

![Uploading designs.](./images/upload-designs.gif)

:::important
When you download a `.st` file created in an older version of Customer's Canvas, it will automatically upgrade to the current version.
:::