---
title: "Rendering issues | Customer's Canvas On-Premises"
canonical: "https://customerscanvas.com/docs/on-premises/design-editor/it-ops/troubleshooting/rendering/"
---

# Rendering issues

> A text rendered in Design Editor looks blurred, unlike the same string with the same font settings in Adobe Photoshop.

## Stretched Text Strings in Design Editor

### Solution

Check if scaling is applied to the text:

1.  Select the text layer in Photoshop.
2.  Check the **Info** tab.

    ![The text layer info tab.](images/TextScaleInfo.png)

In this case, set a bigger font size instead of scaling the text.

## Faded Hi-res Outputs in PDF

The hi-res output looks faded if your design contains transparent raster layers above vector layers.

### Solution

Enable the rasterization of vector layers in **Aurigma.DesignAtoms.config** by using the [PdfHiResRasterizeVectorLayers](https://customerscanvas.com/docs/on-premises/design-editor/it-ops/config-backend/design-atoms.md#PdfHiResRasterizeVectorLayers) parameter.

``` xml
<Aurigma.DesignAtoms>
    <add key="PdfHiResRasterizeVectorLayers" value="True" />
</Aurigma.DesignAtoms>
```

## Colors on the Canvas Do Not Match Colors in Photoshop

You created a template, but colors on the canvas look different from colors in Photoshop.

### Solution

Design Editor applies [color management](https://customerscanvas.com/docs/on-premises/design-editor/iframe-api/rendering/color-management.md) on the canvas as well as to the hi-res outputs. This web-to-print editor uses profiles embedded in templates as source color profiles to render graphics on the canvas. If there are no color profiles in a template, then a default profile will be used depending on the color space:

-   SWOP (Coated) 20%, GCR, Medium profile for CMYK
-   sRGB IEC61966-2.1 profile for RGB
-   Dot Gain 30% profile for Grayscale

These profiles are also used as default destination profiles for rendering hi-res outputs when you don't specify profiles in **~/Configuration/Aurigma.DesignAtoms.config**. To avoid color space conversions, you can both design your templates in Photoshop and edit them in Design Editor by using the destination color profile:

1.  In Photoshop, assign a profile that is compatible with your printing equipment (click **Edit** > **Assign profile**).

    ![Assign a color profile in Photoshop.](images/PhotoshopAssignProfile.png)

2.  In Design Editor, specify the same color profile in the **Aurigma.DesignAtoms.config** file. For example, you can specify a CMYK profile as follows:

    ``` xml
    <Aurigma.DesignAtoms>
        <add key="CmykColorProfileFileName" value="cmykColorProfile.icc" />
    </Aurigma.DesignAtoms>
    ```

3.  If you don't need to include color profiles in hi-res output files, set the `PdfRenderDeviceProfileEnabled` parameter to `"True"`.

    ``` xml
    <Aurigma.DesignAtoms>
        <add key="PdfRenderDeviceProfileEnabled" value="True" />
    </Aurigma.DesignAtoms>
    ```

## CMYK Colors in a Hi-res Output Do Not Match the PSD Template

You set a CMYK profile in a PSD template, but hi-res output colors look different from colors in the template.

### Solution

Design Editor uses color profiles from PSD templates only as source profiles. The default color profile for the CMYK color space is SWOP (Coated), 20%, GCR, Medium. So, if you set the `hiResOutputColorSpace` property to CMYK but did not set your profile in **~/Configuration/Aurigma.DesignAtoms.config**, then the colors may differ. To set up a color space for hi-res outputs (destination colors):

1. Specify the same CMYK profile as for PSD templates. The destination colors are set up in the **Aurigma.DesignAtoms.config **file. The following example shows how you can specify the CMYK profile.

    ``` xml
    <Aurigma.DesignAtoms>
        <add key="CmykColorProfileFileName" value="cmykColorProfile.icc" />
    </Aurigma.DesignAtoms>
    ```

2. Set the `hiResOutputColorSpace` property of the [rendering](https://customerscanvas.com/docs/on-premises/design-editor/iframe-api/rendering/print-files.md) configuration object to `CMYK`.

    ``` js
    configuration = {
        rendering: {
            hiResOutputColorSpace: "CMYK",
            hiResOutputFileFormat: "PDF",
            hiResOutputDpi: 300
        }
    };
    ```

## IppStsExceededSizeError occurs

The rendering of print files results in `ippStsExceededSizeError`.

### Solution

Enable the `Anisotropic9` resize interpolation mode. In **Aurigma.DesignAtoms.config**, set `UseAnisotropic9ResizeMode` to `True`.

``` xml
<Aurigma.DesignAtoms>
    <add key="UseAnisotropic9ResizeMode" value="True" />
</Aurigma.DesignAtoms>
```