If you face a problem while working with Customer's Canvas or setting it up, you can find a solution below. If not, please contact our support team.
When submitting a case, send us a URL linking to your product. If you are sending a design, attach the used fonts as well.
Also, you may be asked to provide a HAR file with network activity logs. To create a HAR file in your browser:
- Open Developer tools (
F12on Windows and Linux, or
- Navigate to the Network tab.
- Reproduce the problem.
- Right-click one of the action requests.
- In the context menu, click Save all as HAR.