Admin's Guide

2 minutes to read

In this section, you will learn how to use Customer's Canvas BackOffice - an application that helps you to manage Customer's Canvas assets and configure a system for various scenarios.

Who can use BackOffice

This application is available in the following cases:

As a Shopify application, if you have connected to Customer's Canvas in 2021 or later.
As a cloud version available through https://customerscanvashub.com.
As a private cloud installed on your Azure account, if you have licensed Customer's Canvas with the BackOffice addon.

Note

There is also another admin panel - the classic Cloud Control Panel, which was offered to the customers who signed up for Customer's Canvas hosted services prior to 2021 or under certain circumstances in 2021. If you are looking for the instructions for this application, refer the Control Panel guide.

What you can do in BackOffice

Depending on the web-to-print scenario you implement, you can use this application to do the following actions.

Manage Customer's Canvas assets

The following asset types are available:

Designs (used as templates for customizable products)
Images (backgrounds, photos, logos, clipart)
Fonts
Color profiles

You can upload them, organize them in folders, copy/move/rename, etc. As for designs, you can create them from scratch or import them from Adobe InDesign or Adobe Photoshop. All kinds of assets allow for editing custom fields - metadata that can be used in your integrations.

See the Assets section for details.

Integrate Customer's Canvas with online stores

If you are using a system to sell personalized products in an online store, here you configure the personalization options, connect them with products in your online store, and handle orders (e.g., download print files). Whether you are using Shopify, nopCommmerce, WooCommerce, or your custom integration, these operations are accomplished in the same way.

See the Product specifications section for details.

Manage personalization results

When your customer makes a purchase in your online store and submits an order, then Customer's Canvas creates a project for each shopping cart item that contains a personalized design and other information you need to fulfill the order. You can download rendered print files and track the status of the order.

See the Projects section for details.

Manage users

If you want to grant access to your teammates and colleagues, you can create multiple users under your account in Customer's Canvas. It is possible to create regular users or admins who have permissions to change account settings.

Manage integrations

In Customer's Canvas, it is also possible to manage integrations - custom apps, e-commerce platform plugins, a DepositPhotos account, etc.