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Managing files

  • Last updated on June 24, 2024
  • •
  • 1 minute to read

To set up a tool for product personalization, you need to create a workflow, which is described in a workflow file in the JSON format.

In the Workflow editor topic, you have already learned a workflow editor. In this article, you'll learn how to create and manipulate workflow files in Customer's Canvas.

Opening the workflow manager

To browse your workflow files, navigate to the Products > Workflows.

Workflow manager

Creating a new workflow from scratch

To create a new workflow file, click the Create button and select New blank workflow. The blank editor will open in the same tab. Input the name of a new workflow file and select its type. Press Ctrl + S or the Save button to save the changes.

Workflows from scratch

Editing a workflow

To edit a workflow file, right-click the ellipsis and select Edit. A workflow file is opened in the same browser tab.

Workflow editing

Renaming a workflow

To rename a workflow file, click the ellipsis and select Edit. In the Name text box, rename a file and click Save.

Renaming a workflow file

Deleting a workflow

To delete a workflow file, click the ellipsis and select Delete.

Deleting a workflow file

Duplicating a workflow

To create a copy of a workflow file, select a workflow file, click the ellipsis and select Duplicate. A copy of this file will appear.

Duplicating a workflow file

Connecting and testing a workflow

You can read the Creating products article about the process of connecting a workflow file to a product. Then, read about Testing product links to test a workflow.

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