Release notes for BackOffice

  • 16-17 minutes to read

June 2026

Personalization Platform API

New Shape Items in Design Atoms API

Added endpoints for creating Rectangle and Ellipse items in the Design Atoms API. This helps you build custom visualizations, such as rendering max artwork size boundaries directly within a design, and then generating previews via render-design-preview-with-mockup.

New endpoints:

  • POST /api/atoms/v1/designs/print-product/items/rectangle
  • POST /api/atoms/v1/designs/print-product/items/ellipse

Added the possibility to visualize print area bounds in rendered design previews and proof images. New parameters are now available across all relevant rendering endpoints in both Asset Processor and Design Atoms API. The following parameters were added to the rendering tasks:

Endpoint / Task Parameter
render-preview previewOutputVisualizePrintAreas
render-proof proofOutputVisualizePrintAreas
render-vdp-preview previewOutputVisualizePrintAreas
render-design-preview-with-mockup visualizePrintAreas

May 2026

Tenant admin & user

Subscription Usage Visibility

We're continuing to improve how customers can track their subscription usage. This release introduces tariff plan awareness across the platform, enabling the system to display usage limits and consumption data for the current billing period. Key additions:

  • Credit limits history: When viewing billing period history, tenant employees can now see the credit limits applied during each period.
  • Storage breakdown: A detailed storage diagram is now available for tenant employees, showing current storage usage devided by asset types.
  • Updated tenant dashboard: The tenant dashboard now displays tariff-based usage limits, showing credits consumed and storage used separately, with visibility for both tenants with and without an active account.
  • Tenant Violation Indicators: Introduced color-coded labels in the top bar for tenants with usage limit violations.

IDML Color Profile Handling

  • Changed importing IDML assets: the original color profile embedded in the IDML is now retained, assigned to all elements, and is used for rendering. Previously, a default profile was used. If the required profile is missing when importing IDML, an error will occur.

Personalization Platform API

Text Rendering Engine Update

This release switches the text rendering engine in rendering services to a more stable and accurate implementation. The update includes:

  • Fixes for known rendering issues with specific fonts.
  • Improved support for tabs, subscript, and superscript.
  • More precise spacing and alignment calculations.
  • Better rendering performance, especially for handwritten fonts.

API for Launching Personalization

  • Personalization API: You can now fetch all necessary initialization data (workflows, app links, and entity IDs) directly through the Storefront Api. This simplifies the integration of personalization workflows into custom storefronts.
  • Design Editor Security Update: Added support for the global JWT token. The system now intelligently handles fallback scenarios, ensuring that the Design Editor receives the correct token even when switching between authentication modes.

Custom Project Statuses

To enable external systems integrated with Customer's Canvas Hub to build complex responsibility workflows for projects, we've introduced custom project statuses and status transitions in the BackOffice. Added CRUD endpoints /api/backoffice/v1/projects-statuses to the BackOffice API, which allow managing custom statuses and defining allowed transitions between them as part of tenant configuration.

Asset Management Enhancements

  • Remote Asset Import via URL: Added the import/from-url method to all asset types. This allows frontend-only integrations to trigger file imports by providing a source URL.
  • Extended Data Tracking: Updated FileStorageInfo within the Asset Storage API to include metadata about temporary files. The new retainable-file-storage-info endpoint provides real-time data on the count and total volume of the assets.

Data Model & Integration Updates

  • Extended Order Identification: Added an OrderName (string) field to the Project model.
    • This resolves issues where external E-commerce systems use non-numeric order identifiers.
    • The existing OrderNumber remains for backward compatibility, while OrderName is now available via public APIs for flexible integration mapping.
  • Advanced OrderDesk Task Configuration: Enhanced the export-to-order-desk task with new parameters to handle non-numeric workflows:
    • skipMissingOrders: Allows the task to continue execution even if specific orders are not found.
    • orderLookupType: Set this to ProjectName to interpret incoming identifiers as strings, facilitating integration with clients using alphanumeric order numbering.

April 2026

Tenant admin & user

Product Management Enhancements

  • New PIM product variant property: Introduced a weight field for PIM product variants, stored as a numeric value (similar to price).
    • Available for editing in the product setup wizard (next to the price field).
    • Included in CSV export/import for bulk management.
  • Customizable product bundle names & descriptions: Added support for custom Name and Description fields in ProductBundle items. Tenant users can now edit these values via the updated bundle setup wizard (aligned with the new design mockups).

Mockup & Design Tools

  • Mockup-link editor in BackOffice: Added a built-in editor for creating and editing mockup-links (m-links) directly in BackOffice.
  • Enhanced Mockup-Link Visibility Selectors: Now supports layer groups as visibility selectors:
    • Multiple (or zero) top-level groups allowed.
    • Each top-level group defines a set of visual alternatives (layers or subgroups).
    • Nested subgroups are supported but do not create new alternatives.
  • PSD Mockup Design: Auto-Generated Elements & Smart Naming: When generating designs from PSD mockups, automatically adds a Safety Line (zero-margin, dashed) and Interactive Zone (shaped by clipping masks or print area boundaries). Names are derived from markers (surface.name, printarea.name) or layer names, with markers taking priority.

AI Improvements

  • New Vendor for RemoveBackground: Added CutOutPro as a vendor for the AI-powered RemoveBackground operation, alongside Picsart and RemoveBg. This vendor operates in face-focused mode (Face Cutout) only.

Product Specification Workflow Improvements

  • Separated PS Workflow Logic by Role: Refactored workflow logic to distinguish between HostAdmin and TenantUser access levels, ensuring proper permissions and workflow management for each role.
  • Custom workflows from templates: You can now create your own workflows based on standard templates.

Personalization Platform API

Design Atoms API: Enhanced Configuration Endpoints

  • PrintArea Shape Customization: Added support for configuring the Shape of the PrintArea model via the endpoints /api/atoms/v1/designs/{id}/print-product/print-areas/.
  • Container Configuration: Added endpoints for creating and configuring containers based on Design Atoms models /api/atoms/v1/designs/{id}/print-product/containers/.

January 2026

Tenant admin & user

Accounting Period History for Credit Consumption Tracking

  • Added support for accounting period history to track and analyze tenant credit usage. Each period is linked to an account, storing accumulated credits, start/end dates, and is automatically generated.
  • Additionally, credit usage is recorded to support future trend analysis and resource consumption tracking.

Conditional Task Execution Improvement

  • Added support for runIf, runIfAny, and runIfAll conditions when processing rendering tasks. This allows for flexible, positive rule-based execution, improving automation and control over rendering workflows. For more details, see the Controlling task execution topic.

Personalization Platform API

Mockup Enhancements

  • The render-image-preview-with-mockup and render-design-preview-with-mockup tasks now support multiple mockups.
  • Added endpoints to the Asset Processor API for retrieving artwork parameters of mockups and mockup groups.
  • Added endpoints to the Design Atom API for rendering previews 2D mockup based on alternative artwork layers.
  • Added the GET /api/storage/v1/mockups/folders/content endpoint to fetch folder content by folder ID for cases where the ID does not match the folder path.
  • Added the mockupValidationType field to the GET /api/storefront/v1/products/{id}/variant-mockups endpoint response, which returns values like "Mockup3D", "MockupLink", or "Mockup2D".

December 2025

Tenant admin & user

  • Introduced mockup-link—a JSON-based solution that eliminates the need for dozens of nearly identical PSD mockups (differing only by print zones or colors) by dynamically selecting layer groups, reducing manual work and file management for personalized products like souvenirs and apparel.

    Key Features:

    • Automatic mockup-link generation for all layer group combinations directly from PSD, that reduces manual setup for product variants (e.g., colors, techniques).
    • Import, validation of mockup-link configurations, and displays mockup types in BackOffice.
    • Testing mockup-link files and 2D mockups directly from the context menu using the Test button.

  • Added a new Image Operations tab in Settings (when the ImageProcessingHub feature is enabled for your tenent). Tenant administrators can now configure and manage settings of AI-powered image operations: select an AI vendor and customize service-specific settings for operations like:

    • Background removal
    • Vectorization
    • Text-to-image generation
    • Image upscaling

  • Added the possibility to use product bundles (if the ProductBundle feature is enabled) to create and manage personalized product sets (e.g., gift boxes, kits) in the BackOffice in a new "Bundles" section under Products.

Personalization Platform API

  • Introduced a new MockupLink type for 2D mockups, enabling dynamic linking and rendering.
  • Added MockupLink support in:
    • Preview rendering via DesignAtomsApi.
    • Resource preparation for PIM product variants.
    • Rendering tasks in RenderingNode.
  • Enabled automatic generation of MockupLink from PSD mockup containers.

Error Handling & Data Processing

  • Adapted error response concepts (based on the ImageProcessingHub model) for better consistency.
  • Added support for setting GroupId in ProjectItem for improved organization.

Pipeline & Rendering

  • Added fallback keys for custom-fields with spaces during pipeline compilation.
  • Added support for the upload-to-onedrive rendering task.

November 2025

Tenant admin & user

  • You can now create projects directly while testing products in the BackOffice. Previously, after previewing a product, an editor would only output a JSON model to the console. Now, with a single click in the Preview mode, you can generate a full project for PIM products or product specifications—without leaving the BackOffice panel.
  • The Print file name template editor's setting is now automatically hidden in the BackOffice panel when Design Editor rendering is unavailable.
  • You can now view the lineItemId of an order when inspecting project properties in the BackOffice panel.
  • Improved Handy Editor styles in BackOffice for better user experience.

Personalization Platform API

  • You can now process projects with product versioning support in the Storefront Projects API.
  • The draw-crop-marks task now allows you to limit the length of the black and white crop lines through the drawCropMarkBlackCropLineMaxLength and drawCropMarkWhiteCropLineMaxLength parameters, correspondingly.
  • Added a custom task sn-export-order-details-to-csv that generates a CSV file with order information, including: order number, ordered items, customer/company name, order cost.

October 2025

Tenant admin & user

  • Enhanced project tracking by displaying processing pipeline information on the project rendering jobs page.
  • Adjusted permissions for User-level accounts to include the ability to download asset files.

Personalization Platform API

  • Removed explicit handling of OPTIONS requests in the internal BackOffice API. Previously, OPTIONS requests were incorrectly processed as GET-like operations. Now, the API will only confirm endpoint availability for OPTIONS requests, as intended.
  • Adjusted CORS-policy configuration for the BackOffice API and Accounting API.

Workflow elements

  • Expanded mobile support with a lightweight version of the Handy Editor, offering core functionality for on-the-go editing.

September 2025

Tenant admin & user

  • Improved user experience with table operations.

Personalization Platform API

Rendering & Pipeline Enhancements

  • Added a render-vdp-preview task to generate previews for VDP (Variable Data Printing) orders as a set of single images, simulating a multi-page PDF. Each record in the design's dataset is rendered as a separate page with a mockup.
  • Added support for complex conditional logic in rendering pipelines, enabling more dynamic workflows:
    • Introduced inversion in expressions (e.g., skipIf: "{{artifact-name?}}!=").
    • Added SkipIfAny, SkipIfAll, SkipIfNotAny, and SkipIfNotAll conditions for finer control over task processing. For more details, see the Flow topic.

Input & Artifact Handling

  • Added support for PNG and JPEG inputs in the merge-separate-pages task, expanding file format compatibility.
  • You can now use collections of artifacts in the render-image-preview-with-mockup task, streamlining batch processing.
  • Added a RetentionPolicy filter when retrieving private assets via the Asset Storage API, improving asset management.

BackOffice API Updates

  • Introduced a new endpoint ​/api​/backoffice​/v1​/products​/{id}​/set-image to set a thumbnail image for an existing product via API.
  • UIDs are now used as keys for options and option values when creating or removing PIM product asset connections, ensuring consistent asset binding.

August 2025

Tenant admin & user

  • Added the possibility to embed assets when creating a project.
  • Improved the speed of reading folder contents with a large amount of nested data.

Personalization Platform API

  • Introduced a new API for working with multi-page images, offering the following capabilities:

    • Retrieve a preview of a specified page from a multi-page image.
    • Extract a specific page from a multi-page image.
    • Obtain a preview of a specified page from a multi-page image, including the mockup.
    • Create a design element based on a specified page from a multi-page image.

  • Added an IncludeAnonymous flag to the endpoint GET /api/storefront/v1/storefront-users to filter out temporary (anonymous) users.

  • Implemented the endpoint /api/processor/v1/designs/{id}/embed-all-linked-data to embed all external assets referenced in a design, improving integration capabilities.

  • Added the possibility to select the output file type, either "Jpeg" or "Png", in PrintProductItem.ExtractImage endpoints.

  • Added a populate-psd-template rendering task to populate smart objects in PSD templates with artifacts.

July 2025

Tenant admin & user

  • Added validation mechanism for filling fields in pricing rules dialogs:
    • Titles must be unique and non-empty for PriceRule and DiscountRule.
    • Formulas must meet the requirements for PriceRule and DiscountRule.
  • Improved performance of the asset selection component in the Product Specification wizard.

Personalization Platform API

  • Added missing fonts validation for importing PSD and IDML templates to the Asset Processor API when fonts are specified through Family and Style.
  • Improved error messages for ImageItem recoloring in the Design Atoms API. These errors now report status 409.
  • Added the stub property to renderingConfig of the POST ​/api​/atoms​/v1​/designs​/render-preview endpoint to disable placeholder's stub content when rendering design preview. To do so, set this property to false.
  • Added the HasContent tag to FolderInfoDto in the Asset Storage API. Unlike the HasChildern tag, HasContent allows you to check not only the nested folders but also files.

June 2025

Tenant admin & user

  • Introduced significant improvements to product specifications:

    • Improved user experience while creating product specifications with a new tab-based configuration wizard.
    • Improved display of product specifications whose associated workflow or pipeline has been removed.
    • Refined the connection between product specifications and e-commerce products.
    • Automatically import attribute descriptions from pipelines into product specifications.

  • Added the possibility to restart failed projects from the context menu in the project list.

  • Improved user experience when working with group operations to delete table entries and managing product links.

Personalization Platform API

  • Introduced a new BackOffice API designed to manage tenant-related data within the Personalization Platform. This includes:

    • User management capabilities through dedicated endpoints.
    • Storefront management features, allowing administrators to control front-end configurations.
    • Endpoints for managing products, including creation based on predefined models.
    • Ability to attach assets to products and connect them to e-commerce products.
    • Set availability (isAvailable) and Stock Keeping Unit (SKU) values for product variants.
    • Support for bulk imports of products from CSV files.
    • Specific permissions for managing storefronts and tenant users in the application settings.

  • Added an extract-design-images rendering task to extract original images.

  • Added support for SSH public key auth for SFTP file uploading in the upload-to-ftp task.

  • Implemented /api/atoms/v1/designs/{id}/apply-items-data endpoint in the Design Atoms API. It allows you to set values for design items that are not marked with the isVariable flag through an itemsData object.

May 2025

Released an internal technical update. While no noticeable changes affect the end-user experience, this update introduces important optimizations and improvements under the hood to ensure higher stability and performance. No action is required from users.

Key Changes in This Release:

  • Upgraded Design Atoms to version 7.1.42.
  • Enhanced the functionality of loading specification lists for better performance and accuracy.
  • Revised the logic for generating blank designs based on templates: containers and all related information, including surface items, are now transferred during creation.

April 2025

Tenant admin & user

  • Introduced significant changes to PIM products and product links. A self-sufficient product will no longer contain a product link, which in turn becomes a separate concept in the PIM module. Although previously created products will work as before, they will be displayed in a new way in the BackOffice panel. Key changes:

    • The Products section no longer contains product links, which are moved to a new Product links section.
    • Added saving of the workflow and pipeline name within a product and a product link.
    • Added validation for products and product links and display of the conflict icon (!) in the BackOffice panel:
      • Missing persionalization workflow.
      • Missing processing pipeline.
      • When a product link refers to an outdated version of the product.
    • Updated e-commerce product binding scheme:
      • Enabled creating bindings for multiple products or product links.
      • Allowed setting custom names for references.
      • Prioritized handling orders: product specification > product link > product.
    • Adapted project processing to the scheme with separated product links.

  • Preview Preparation Improvements:

    • Different smart objects in a PSD mockup can now represent different pages, allowing users to view all of them whithin a single mockup image.
    • Introduced markers for smart objects, which are applied during the preparation of preview images. The marker format is [<name> <key>=<value>, ...].
    • Added a [bind] marker to preview a design or an image. For example, adding [bind surface="Front", container="UVB"] to a smart object's layer name renders the "Front" surface into that smart object, using only the "UVB" container.
    • Added an [embossed] marker to preview a design or an image. For example, adding [embossed effect=deboss, angle=45, depth=10, strength=20] to a smart object's layer name applies an embossing effect to the content of that smart object.

  • Bulk Deletion Support:

    • Added support for bulk deletion of table records.
    • Introduced mass deletion capability for products.

Personalization Platform API

  • Introduced significant changes to PIM products and product links. The Storefront API will now contain controllers for both product specifications and PIM products. Key changes:

    • Deprecated the Storefront Products API and moved ProductsController to the Storefront API.
    • Marked ProductReferencesExtController and certain methods in ProductsController as Not recommended.
    • Added a separate ProductLinkController to the Storefront API with methods for retrieving product links and summaries.
    • Updated ProductDTO to include Image and default StorefrontId, StorefrontProductId, and StorefrontProductName based on the first ProductReference.

  • Improved API Client Functionality:

    • Generated API clients now support different Content-Type headers for various response codes.

  • Rendering Task Enhancements:

    • Added the PdfKeepOriginalColors parameter to the render-hires and render-vdp-hires tasks.
    • Added a render-design-preview-with-mockup task to prepare a design preview with using a PSD mockup. This task implements the POST ​/api​/atoms​/v1​/designs​/render-preview endpoint.
    • Added a render-image-preview-with-mockup task to prepare an image preview with using a PSD mockup. This task implements the POST ​/api​/atoms​/v1​/images​/render-preview endpoint.

March 2025

Tenant admin & user

  • Added support for working with containers and their palettes in Personalization Platform services. If a palette UID is set when defining an image, the new image item is automatically recolored and image effects are applied with the selected palette. When an image is added to a container, the image will also be recolored to the target pallete.
  • Now, palette previews can be viewed in the file manager, and their UIDs are displayed in the Properties panel.
  • Added the possibility to export all PIM products and options to a CSV file. In the Products section, use the Export button.
  • Improved user experience with table operations. Multi-select feature was added, allowing users to select and delete groups of table rows, simplifying the process of deleting items from the database. Bulk deletion is now available for projects, product specifications, personalization workflows, and processing pipelines.
  • Improved user experience with personalization workflows and processing pipelines by adding an ID column to their lists.
  • Added a project owner update when merging users.

Personalization Platform API

  • Improved the Design Atoms API for working with the product model:
    • Implemented ​/api​/atoms​/v1​/designs​/{id}​/print-product​/containers endpoints for manipulating surface containers.
    • Implemented ​/api​/atoms​/v1​/designs​/{id}​/print-product​/items endpoints for manipulating surface container items.
    • Implemented ​/api​/atoms​/v1​/designs​/{id}​/print-product​/print-areas endpoints for creating a print-area and updating its parameters based on the description.
    • Added the possibility to add custom headers to the request when creating an image item using URL to simplify working with client storages.
  • Added the /api/rendering/v1/jobs/update-project-owner endpoint for batch updating project owners in rendering jobs in the Rendering Service API.
  • Added the hiResOutputRotateMode parameter to the render-vdp-hires and render-hires tasks to rotate output images.

February 2025

Tenant admin & user

  • Add the possibility to edit password settings for default roles.
  • Composed a list of names, for example, host or admin, so that tenants with such names cannot be created.
  • Improved user experience with the folder tree when copying and moving assets.
  • Added section descriptions to the home page of tenants.

Personalization Platform API

January 2021

Added an API Gateway with Swagger UI client. See API Reference for details.

Initial Release

This is a first release which includes not just the Design Editor, but also:

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