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Data folder issues

Copied Content Does Not Show in the Editor​

You copy fonts or images to your server through a file manager, but they do not show in Design Editor.

Solution​

  1. Recycle the application pool (or restart IIS). In IIS Manager, do the following:
    1. Open the Application Pools list.
    2. Select your application pool.
    3. Click Recycle.
  2. If you copy a whole folder, then additionally set the NETWORK SERVICE group with Full control permissions to the folder. For more details, refer to Deployment to IIS.

Big Images Are Not Uploaded​

You successfully upload small files but cannot upload big images to your server. Also, you may be unable to upload files which names contain spaces.

Solution​

It might be a problem with IIS server configuration. Check the Maximum allowed content length: in IIS Manager, double-click Request Filtering, and then click Edit Feature Settings.

Edit request filtering settings.

The default value is almost 30MB, which may not be enough, so set a bigger value. Also, make sure that the Allow double escaping option is enabled to download files which names contain a space character.

Could Not Find a Part of Path​

You moved the data folders to a network location, but receive the Could not find a part of path message.

Solution​

Set up permissions for the data folders. A user account, under which Design Editor runs in ASP.NET/IIS, must have the read/write access to the remote folders.

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