Make direct mail personal, from data to print

Offer personalized postcards, self-mailers, and other printed mailpieces through your ordering system or software platform. Customer's Canvas helps connect customer-supplied data, variable artwork, previews, and print-file generation with the workflows you already use.

Three direct mail postcards with consistent design and different personalized content.

Bring personalized direct mail into your business

Whether you produce direct mail, sell print services, or build marketing software, the challenge is connecting the customer-facing experience with the artwork and production workflow behind it.

For direct mail and print providers

Let customers configure supported mailpiece products, supply personalization data, and review artwork through a digital ordering experience. Connect those orders with your existing variable data printing and production processes.

For marketing service providers

Offer personalized printed materials alongside your other marketing services. Use customer or campaign data to prepare mailpieces with relevant messages, images, and offers, while retaining your existing campaign and mailing systems.

For software and marketing platforms

Add direct mail personalization to the applications your customers already use. Integrate template-based artwork creation, variable-content previews, and rendering without building every print-specific component from scratch.

Support the mailpieces your customers want to personalize

Different printed formats call for different templates, content, and production settings. Build personalization workflows around the products you offer.

Personalized postcards

Combine recipient names, localized offers, product images, and campaign-specific QR codes in a prepared postcard design.

Letters and envelopes

Use variable text and recipient information in configured letter or envelope artwork, with postal address processing handled separately.

Self-mailers

Personalize content across the panels of a folded mailpiece while accommodating the layout requirements of the selected format.

Catalogs and brochures

Create versions of marketing materials with different messages, imagery, or offers using templates configured for the product.

Personalize more than the recipient's name

Go beyond basic text substitution with variable content and print-output capabilities that can be configured for your workflow.

Variable text and offers

Populate designated text fields with recipient-specific names, locations, messages, promotional offers, or other values from a supplied dataset.

Data-driven images

Select images and other prepared visual assets based on data values, allowing different recipients to receive different visual content.

Personalized QR codes and barcodes

Generate supported QR codes or barcode content from supplied values, including recipient-specific links and identifiers. Postal-specific barcode requirements remain a separate part of the mailing workflow.

Configurable VDP output

Use Customer's Canvas Hub rendering pipelines to generate supported PDF or raster output with the settings required by your downstream production process.

From recipient data to production artwork

Personalization needs to work beyond an on-screen preview. Customer's Canvas Hub supports variable data printing (VDP) workflows that connect data with prepared designs and generate artwork for production.

Prepare a reusable design

Define the fixed layout and the text, image, or other fields that will vary between mailpieces.

Connect the supplied data

Use records from a dataset or connected application to fill the corresponding template fields. Your implementation controls how the records are supplied and mapped.

Review representative versions

Preview selected records to inspect how different names, messages, and images appear in the design before rendering the job.

Generate files for print

Use configured rendering settings to generate PDF or supported raster output for the production process. Your downstream systems or production partners handle the next steps.

Choose how to bring direct mail personalization online

The right approach depends on whether you need an ordering application or want to extend software you already operate.

Offer online ordering with Customer's Canvas Portal

Customer's Canvas Portal is a configurable web-to-print application delivered with implementation services. Its supported bulk-personalization workflows can be configured for selected print products, with the required direct mail scenario defined during implementation.

Explore Customer's Canvas Portal

Integrate personalization into your ordering system

Keep your current storefront or ordering application and add Customer's Canvas Hub capabilities for supported artwork editing, variable-data personalization, and rendering through an integration tailored to your environment.

Explore integration capabilities

Build direct mail features with Customer's Canvas Hub

Use Customer's Canvas Hub APIs and components to bring mailpiece templates, variable content, previews, and print-file rendering into a software platform your team controls.

The documented Direct Mail app sample demonstrates how these parts can work together. It includes source code and setup instructions rather than a ready-to-use hosted mailing service.

View Direct Mail app sample

Explore direct mail resources

Learn more about direct mail infrastructure, personalization, and the systems behind data-driven print.

Direct Mail white paper

Explore the architecture and considerations behind connecting direct mail personalization with existing marketing and print workflows.

Read the white paper

How to build a modern direct mail infrastructure

A practical look at the components involved in connecting data, personalization, rendering, and production in a direct mail system.

Read the article

The unnecessary premium: Why personalization is an infrastructure problem, not a design task

Explore how the infrastructure around personalization influences the cost and complexity of delivering customized print.

Read the article

Let's talk about the direct mail you want to offer

Whether you're adding personalized mailpieces to your print services or building direct mail into a software platform, tell us about your products, ordering process, and production requirements. We'll help you determine where Customer's Canvas Portal or Customer's Canvas Hub could fit.