Customer's Canvas Hub
Documentation portal for Customer's Canvas — a web-to-print personalization platform that covers the entire lifecycle from design creation to production automation.
Customer's Canvas Hub brings together documentation for every role in your organization. Designers will find guides for creating templates in Adobe InDesign, Photoshop, and the Template Editor. Administrators can manage products, PIM, workflows, and integrations in BackOffice. Developers get REST API references, frontend integration components, and implementation scenarios. Print providers can automate production with pipelines and deliver print-ready files. Navigate by product section or use case below.
Browse by product
Admin Guide (BackOffice)
Manage products, workflows, PIM, assets, and integrations in the BackOffice admin panel.
Printer Guide
Automate print production: configure pipelines, process projects, and deliver print-ready files.
Designers Manual
Create design templates in Adobe InDesign, Photoshop, or the Template Editor and prepare mockups for PIM.
Dev Center
Build integrations with REST API, embed frontend editors, and explore implementation scenarios.
Browse by use cases
Design & Templates
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Understanding Design Structure Layers, placeholders, and the design file hierarchy.
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Preparing IDML Templates Step-by-step guide for Adobe InDesign.
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Image Placeholders Setting up placeholders for customer photos.
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Creating Editor Mockups Mockups for Design Editor and Handy Editor.
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Template Editor Guide Creating and configuring designs in BackOffice.
BackOffice & PIM
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What is a Product? Product model in Customer's Canvas.
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PIM Module Managing products, variants, and SKUs.
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Importing Products Bulk import of products into PIM.
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Managing Product Connections Linking Customer's Canvas products to e-commerce.
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Connecting Templates to E-commerce Shopify and PIM workflow.
Pipelines & Production
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Pipelines How pipelines work and their structure.
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Projects Working with projects and downloading artifacts.
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Pipeline Examples Ready-made pipeline configurations.
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Multipage Print Files Assembling multi-page PDFs.
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Data-Driven Editor Variable data editing tools.
Development & Integration
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Online Store Integration Connect an e-commerce system and receive print-ready files.
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Direct Mail Workflow Variable templates, personalization data, and rendering.
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API Overview REST API services, authentication, and API clients.
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Frontend Integration Embed editors and workflow components in your storefront.
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Sample Applications Working code examples in Python and other languages.