Case Study: Enabling selling custom gifts to an online store

Printcious is one of Malaysia’s largest printing suppliers of custom and personalized gifts. They integrated Customer’s Canvas into their infrastructure to automate the acceptance of personalized orders online.

Personalization is currently the cornerstone of the company’s business. Printcious integrated Customer’s Canvas into their infrastructure using IFrame API. They customized the original user interface to show only the features they needed. The design editor generates PDF print files after customers finish personalizing their products.  

"Almost 100% of orders come from the online editor. The user-friendly online editor has lowered our bounce rate while boosting the average time spent on our website. We have also seen increased conversion rates since using Customer’s Canvas" notes Henry Tong, CTO and co-founder of Printcious. 

Printcious website 

Printcious design editor

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