Makro Kerstpakketten, a Dutch division of Metro AG, specializes in selling Christmas gift sets to businesses. As part of their holiday offerings, Makro creates personalized gift certificates or vouchers that companies send to employees.
Managing the creation and distribution of these customized vouchers for businesses with hundreds of employees was a daunting task. Makro needed a solution that would simplify the process, reduce errors, and ensure timely delivery.
The custom solution from Customer’s Canvas enabled Makro to fully automate order fulfillment, minimizing human errors and saving time through automated personalization. This enhanced productivity and facilitated seamless collaboration across departments, making order tracking more efficient and streamlined.
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