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Customer's Canvas Blog

New in Customer’s Canvas: sharing support cases

New in Customer’s Canvas: sharing support cases

We always strive to provide the best service possible for our clients. A key component to good service is assuring that any integration issue or software glitch will be resolved as quickly as possible so our customers can avoid losing revenue if online ordering isn’t working properly. Our support ticket system is essential to giving our customers peace of mind as a quick and easy system for reporting issues and tracking the status of open tickets.

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Online packaging product personalization: Avoiding bulky interfaces

Online packaging product personalization: Avoiding bulky interfaces

Web-to-print technology for packaging products has become a hot topic over the last couple of years. Small and large printers across the globe see the enormous potential in providing the luxury of creating branded packaging to small businesses as well as increasing the flexibility for larger enterprises. This market is still in its infancy, so many printers have yet to discover the most efficient way to provide their customers with a user-friendly interface for creating custom boxes.

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White paper: Using templates in web-to-print

White paper: Using templates in web-to-print

From the end-users’ perspective, the product template is web-to-print. Having said that, it is possible to run an operational workflow automation system without decent template support, but this is usually what differentiates successful projects from others. In many cases, it is not only appealing designs that increase conversion rates, but also advanced templates that enable complex personalization scenarios.

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Enabling online product personalization for Shopify storefronts: challenges and opportunities

Enabling online product personalization for Shopify storefronts: challenges and opportunities

E-commerce is playing a larger role than ever in the business strategies of printers large and small. This isn’t much of a surprise considering all the benefits that the online sales channel has to offer. Online storefronts help businesses reach a broader audience and save time and labor when processing orders. Although these pros are clear, there is a long journey from the idea of starting an online print shop to actually receiving orders.

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A better Customer's Canvas: Spring 2020

A better Customer's Canvas: Spring 2020

The spring of a very challenging 2020 is finally coming to a close. Despite the ongoing pandemic and the continued need to work remotely, our team remains as productive as ever, and has even delivered a number of new features and improvements. Here is the latest batch of new updates that we’ve released over the last 3 months.

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